Competencies and Training Needs of Directors of Slovenian Hospitals
Keywords:
competence, education, hospitals, management, health organizationAbstract
Managerial competencies are useful for monitoring and improving the performance of managers of health and other organizations. As there is a lack of studies on the managerial competencies of the directors of Slovenian public hospitals, this research tried to fill the research gap. The study aimed to find out which managerial competencies are important to the directors of Slovenian public hospitals, how the directors perceive their competencies, how the perceived competence of directors differs according to the socio-demographic characteristics, and what their needs for additional knowledge are. A
descriptive method was used with an online survey questionnaire. The final sample included all directors of Slovenian public hospitals except one (N = 25). The survey revealed a discrepancy between the importance of managerial competencies and the perceptions of managerial competence. While directors evaluated evidence-based decision-making and leadership as their most important competencies, they rated communication as the highest perceived competence, while the least perceived was the economic competence of managing and administrating an organization. The majority of directors stated that they needed additional training in the field of managing and administrating an organization.
References
Ariss, A., Cascio, W., Paauwe, J. (2014). Talent management: current theories and future research directions. Journal of World Business, 49, št. 2, str. 173–179.
Blažič, M. (2008). Globalization process and education. Pedagoška obzorja, 23, št. 1, str. 74–85.
Briggs, D.S. (2008). SHAPE declaration on the organisation and management of health services: a call for informed public debate. Asia Pacific Journal of Health Management, 3, str. 10–13.
Chen, L.C. (2004). Harnessing the power of human resources for achieving the MDGs. Geneva: World Health Organisation. Pridobljeno dne 09.09.2019 s svetovnega spleta: https://www.hrhresourcecenter.org/node/904.html.
Clay-Williams, R. et al. (2017). Medical leadership, a systematic narrative review: do hospitals and healthcare organisations perform better when led by doctors? BMJ Open, 7(9), e014474. Pridobljeno dne 09.09.2019 s svetovnega spleta: https://doi.org/10.1136/bmjopen-2016-014474.
Erjavec, K. (2015). Slovenian online news sites and television daily news programs about doctors. Medicinski razgledi, 54, št. 1, str. 165–169.
Erjavec, K., Starc, J. (2017). Competencies of nurse managers in Slovenia: a qualitative and quantitative study. Central European Journal of Nursing and Midwifery, 8, št. 2, str. 632–640.
Kovač, J., Maze, H. (2019). Raziskava managerskega dela v zdravstvenih organizacijah. V: Rozman, R., Kovač, J., Filej, B. in Robida, A. (ur.). Management v zdravstvenih organizacijah. Ljubljana: GV Založba, str. 45–60.
Kramar Zupan, M. (2018). Primerjava značilnosti managementa v javnem in zasebnem sektorju – primer zdravstva. V: Rozman, R., Zupan, N., Svetic, A. (ur.). Izbrane teme organizacije in management. Ljubljana: Društvo slovenska akademija za management, str. 115–126.
Landry, A., Stowe, M., Haefner, J. (2012). Competency assessment and development among health-care leaders. Health Service Management Research, 25, št. 2, str. 78–86.
Leggat, S.G., Balding, C., Anderson, J.A. (2011). Empowering health-care managers in Australia: an action learning approach. Health Services Management Research, 24, št. 4, str. 196–202.
Levenson, A.R., Van der Stede, W.A., Cohen, S.G. (2006). Measuring the relationship between managerial competencies and performance. Journal of Management, 32, št. 3, str. 360–380.
Liang, Z., Howard, P.F. (2010). Competencies required by senior health executives in NSW, 1990–1999. Australian Health Review, 34, št. 1, str. 52–58.
Liang, Z., Leggat, S., Howard, P., Koh, L. (2013). What makes a hospital manager competent at the middle and senior levels? Australian Health Review, 37, str. 566–573.
Liang, Z., Howard, P.F., Leggat, S., Bartram, T. (2018). Development and validation of health services management competencies. Journal of Health Organisations, 32, št. 2, str. 157–175.
Pillay, R. (2008). The skills gap in hospital management in the South African public health sector. Journal of Public Health Management Practice, 14, št. 5, str. 8–14.
Piley, R. (2010). A Comparative Analysis of Hospital Managers in the Public and Private Sectors in South Africa. Journal of Health Management, 12, št. 1, str. 1–18.
Pihlainen, V., Kivinen, T., Lammintakanen, J. (2016). Management and leadership competence in hospitals: a systematic literature review. Leadership in Health services, 29, št. 1, str. 95–110.
Pogačar, B. (2010). Izzivi na področju upravljanja v javnem sektorju. Zbornik referatov 13. letne konference notranjih revizorjev, Slovenski inštitut za revizijo, Ljubljana, 2010. Pridobljeno dne 10.09.2019 s svetovnega spleta: https://si-revizija.si/datoteke/notranji-revizorji/272/sp-pogacar.pdf.
Pri državni zakladnici ostaja zadolženih pet bolnišnic (2016). MMC. Pridobljeno dne 10.09.2019 s svetovnega spleta: https://www.rtvslo.si/zdravje/novice/pri-drzavni-zakladnici-ostaja-zadolzenih-pet-bolnisnic/410360.
Repovž, M. (2018). Po krivici pljuvano zdravstvo. Vzajemnost. Pridobljeno dne 10.09.2019 s svetovnega spleta: https://www.vzajemnost.si/clanek/175308/po-krivici-pljuvano-zdravstvo.
Rozman, R. (2019). Uvod v management v zdravstvenih organizacijah. V: Rozman, R., Kovač, J., Filej, B. in Robida, A. (ur.). Management v zdravstvenih organizacijah. Ljubljana: GV Založba, str. 63–115.
Starc, J., Blažič, M. (2008a). Content needs assessment in training and education of management. Pedagoška obzorja, 23, št. 2, str. 24–41.
Starc, J., Blažič, M. (2008b). Didaktični vidiki izobraževanja in usposabljanja menedžerjev. Pedagoška obzorja, 23, št. 3–4, str. 92–104.
Stebler, M., Thompson, M., Heron, P. (1997). Skills, Competencies and Gender: Issues for pay and training. University of Sussex: The Institute for employment studies.
Stefl, M.E. (2008). Common competencies for all healthcare managers: the Healthcare Leadership Alliance Model. Journal of Healthcare Management, 53, št. 6, str. 360–373.
SURS (2019). Tekoči izdatki za zdravstveno varstvo so bili v 2017 višji kot v 2016. Pridobljeno dne 09.09.2019 s svetovnega spleta: https://www.stat.si/StatWeb/News/Index/8197.
Townsend, K., Wilkinson, A., Bamber, G., Allan, C. (2012). Accidental, unprepared, and unsupported: clinical nurses becoming managers. International Journal of Human Resource Management, 23, št. 1, str. 204–220.
Travis, P., Bennett, S., Haines, A., Pang, T. (2004). Overcoming health systems constraints to achieve the Millenium Development Goals. Lancet, št. 364, str. 900–906.
Zakon o zavodih – ZZ (1991). Uradni list RS, št. 12/91, 8/96, 35/00. 127/06. Pridobljeno dne 10.09.2019 s svetovnega spleta: http://pisrs.si/Pis.web/pregledPredpisa?id=ZAKO10.
Zavod za zdravstveno zavarovanje Slovenije – ZZZS (2019). Elektronska gradiva ZZZS. Pridobljeno dne 10.09.2019 s svetovnega spleta: http://www.zzzs.si/zzzs/internet/zzzs.nsf/o/89D25D80E227484FC1256D420036505D.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Milena Kramar Zupan, Karmen Erjavec
This work is licensed under a Creative Commons Attribution 4.0 International License.
